Proudly Serving Ellerbe & Randolph County

Hi there — your appliances have a friend in Ellerbe.

When something breaks down, you don't need a big-company runaround. You need someone who shows up on time, tells you the truth about what's wrong, and fixes it right the first time. That's us.

Call (910) 334-8490 See What We Fix

Same-day service when possible

Honest diagnostics — no surprises

All major brands & models

What We Do

Appliance repair, done right.

From a washer that won't spin to a fridge that won't cool — we diagnose the real problem and fix it properly, so you're not calling again next week.

Washing Machines

Top-load, front-load, high-efficiency — we handle all types. Drainage issues, spin problems, leaks, and more.

Dryers

Not heating, strange noises, drum won't turn — we'll get your dryer running like new again, fast.

Refrigerators

Cooling problems, ice maker issues, strange sounds, water leaks — we keep your food safe and your bill lower.

Ovens & Ranges

Gas and electric — burner issues, ignition problems, temperature inconsistencies. We'll have you cooking again.

Dishwashers

Not cleaning properly, draining errors, door latches — common problems with straightforward fixes.

General Diagnostics

Not sure what's wrong? We'll figure it out. Honest assessments with no upselling or unnecessary part replacements.

Appliance repair technician at work in a home kitchen

About Us

Your neighbors don't call a hotline. They call Suarez.

We're not a national chain with a call center and a scheduling app. We're a local appliance repair business right here in Ellerbe, and we built our reputation one honest repair at a time.

When you call us, you talk to a real person who knows what they're doing. We show up when we say we will, explain the problem in plain language, and charge a fair price — no hidden fees, no inflated part markups.

We service all major brands — Whirlpool, GE, Samsung, LG, Maytag, Frigidaire, KitchenAid, and more — because your appliance shouldn't dictate which repair person you can call.

Local Ellerbe & Randolph County

All Brands Residential appliances

Straight Talk No jargon, no surprises

Why Suarez

The kind of repair service you actually want.

You talk to us, not a menu

Pick up the phone and reach someone who can actually help. No hold music, no transfer loops, no "press 3 for billing." Just a real conversation about your problem.

We explain before we touch

We'll tell you what we think is wrong, what it'll cost to fix, and whether it's even worth fixing — before we start any work. You're always in control.

Parts that last, not just fit

We use quality replacement parts because sending you another service call next month helps nobody. We'd rather do it right once.

Fair pricing, every time

No surprise trip charges that double if it's after 5 PM. No "while you're at it" upselling. We'll give you an honest estimate and stick to it.

Service Areas

Proudly serving Randolph County and beyond.

We're based right here in Ellerbe, and we serve the entire surrounding area. If you're not sure whether we cover your neighborhood, just give us a call — we'll know right away.

Ellerbe

Ramseur

Seagrove

Archdale

Trinity

Sandhills Region

Southern Randolph County

Surrounding Communities

298 E NC Highway 73
Ellerbe, NC 28338

Get Directions

Get in Touch

We're here when you need us.

Whether it's an emergency or you just want to ask a question first, reach out however is easiest for you.

Phone (910) 334-8490

Address 298 E NC Highway 73
Ellerbe, NC 28338-8242

Hours Mon – Fri: 8:00 AM – 6:00 PM
Sat: By appointment

Send us a message

Tell us what's going on and we'll get back to you as soon as we can.

Your Name

Phone Number

Appliance & Issue

Details

Message sent! We'll call you back shortly.